Popular Ghanaian singer Efya has taken to social media to report a suspected mobile money fraud incident involving her MTN account.
In a post on X (formerly Twitter), Efya expressed frustration after receiving a one-time password (OTP) for a transaction she didn’t authorize.
She questioned how scammers were able to access customer information and attempt to withdraw money without consent.
Efya warned MTN Ghana about the growing number of such cases and urged the company to improve its security measures to protect users from fraud.
She posted:
“HOW IS IT THAT MTN FRAUDSTERS CAN SEND AN OTP!!!! LIKE WHAT!? HOW??? @MTNGhana IT’S OUTRAGEOUS!!! Y’ALL NEED BETTER SECURITY!! IT’S GETTING OUT OF HAND!!”
According to her, the OTP was for a transaction of GH¢107.10 to an account named Moolre, listed for a service called Ghana Digital Society Service.
LIKE WHY @MTNGhana 🤬🤬🤬🤬🤬🤬 https://t.co/MGXfox7etN pic.twitter.com/tNJUYwgWkP
— EFYA (@EFYA_Nokturnal) May 19, 2025